Zanussi ZCG43000XA User Manual

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Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Remedy
You cannot activate the appli-
ance.
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
Check if the appliance is correct-
ly connected to the electrical
supply.
You cannot activate the appli-
ance.
The fuse is released.
Make sure that the fuse is the
cause of the malfunction. If the
fuse releases again and again,
contact a qualified electrician.
You cannot activate the appli-
ance.
The appliance is too hot.
Wait for the appliance to cool
down.
The burners do not work.
There is no gas supply.
Check the gas connection.
There is no spark when you try to
activate the spark generator.
Burner cap and crown are placed
incorrectly.
Place the burner cap and crown
correctly.
The flame extinguishes immedi-
ately after ignition.
Thermocouple is not heated up
sufficiently.
After lightning the flame, keep the
knob pushed for equal or less
than 10 seconds.
The flame ring is uneven.
Burner crown is blocked with
food residues.
Make sure that the injector is not
blocked and the burner crown is
clean.
The flame colour is orange or yel-
low.
 
The flame can look orange or yel-
low in some areas of the burner.
This is normal.
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The necessary settings are not
set.
Make sure that the settings are
correct.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
It takes too long to cook the
dishes or they cook too quickly.
The temperature is too low or too
high.
Adjust the temperature if neces-
sary. Follow the advice in the
user manual.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20 mi-
nutes after the cooking process
ends.
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