Neff D 39 E 49 S0 User Manual
14
Trouble shooting
Malfunctions often have simple explanations. Please read the
following notes before calling the after-sales service.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Malfunction table
--------
Replacing bulbs
:
Risk of electric shock!
When changing the bulbs, the bulb socket contacts are live.
Before changing the bulb, unplug the appliance from the mains
or switch off the circuit breaker in the fuse box.
Important Only use a bulb of the same type and same power
Before changing the bulb, unplug the appliance from the mains
or switch off the circuit breaker in the fuse box.
Important Only use a bulb of the same type and same power
(see also the bulb holder or rating plate).
Replacing halogen bulbs
Note: When inserting halogen bulbs, do not touch the glass
Note: When inserting halogen bulbs, do not touch the glass
tube. Use a clean cloth to insert the halogen bulbs.
1. Carefully remove the bulb ring using a suitable tool.
2. Pull out the bulb and replace it with a bulb of the same type.
1. Carefully remove the bulb ring using a suitable tool.
2. Pull out the bulb and replace it with a bulb of the same type.
3. Insert the bulb cover.
4. Insert the mains plug or switch on the fuse again.
Replace the bulb with one of the same type:
Voltage: 12 V
Power: max. 20 W
Socket: G4
4. Insert the mains plug or switch on the fuse again.
Replace the bulb with one of the same type:
Voltage: 12 V
Power: max. 20 W
Socket: G4
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the metal mesh grease
filter to gain access).
You can make a note of the numbers of your appliance and the
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Problem
Possible cause Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to
the electricity supply
Power cut
Check whether other
kitchen appliances are
working
Faulty fuse
Check in the fuse box to
make sure that the fuse for
the appliance is OK
The button illu-
mination does
not work.
The control unit
is faulty.
Call the aftersales service.
The lighting
does not work.
The bulbs are
faulty.
For information on chang-
ing the bulbs, see the
"Replacing Bulbs" section.
E no.
FD no.
After-sales service
O
GB
0344 892 8989
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.