Cisco Cisco Expressway Maintenance Manual
Which services am I entitled to use?
When you purchase Cloud Extension services you get access to Cloud Collaboration Management—an administrative
interface to the Cisco Collaboration Cloud. In Cloud Collaboration Management you can check your organization's
service entitlements and enable features for your users.
interface to the Cisco Collaboration Cloud. In Cloud Collaboration Management you can check your organization's
service entitlements and enable features for your users.
What software do I need?
The on-premises components of Cloud Extensions are called "connectors", and the Expressway software contains a
management connector to manage registration and other connectors.
management connector to manage registration and other connectors.
The management connector is dormant until you register. When you register, the management connector is
automatically upgraded if a newer version is available.
automatically upgraded if a newer version is available.
The Expressway then downloads any other connectors that you selected using Cloud Collaboration Management.
They are not started by default and you need to do some configuration before they'll work.
They are not started by default and you need to do some configuration before they'll work.
How do I install, upgrade, or downgrade?
The connectors are not active by default, and will not do anything until you configure and start them. You can do this
on new UI pages that the connectors install on the Expressway.
on new UI pages that the connectors install on the Expressway.
Connector upgrades are made available through Cloud Collaboration Management, and the management connector
will download the new versions to Expressway when you have authorized the upgrade.
will download the new versions to Expressway when you have authorized the upgrade.
You can also deregister, which disconnects your Expressway from Collaboration Cloud and removes all connectors
and related configuration.
and related configuration.
Note:
We do not normally advise downgrading Expressway, although we try to ensure that the interface remains
accessible if you are forced to restore a previous version. However, we explicitly do not support a downgrade of the
Expressway software from X8.6 versions while the Expressway is registered for Cloud Extensions. If you have to
downgrade, you must deregister from Cloud Extensions before you downgrade.
Expressway software from X8.6 versions while the Expressway is registered for Cloud Extensions. If you have to
downgrade, you must deregister from Cloud Extensions before you downgrade.
Where can I read more about Cloud Extensions?
Cloud Extensions are continuously developed and may be published more frequently than Expressway. This means
that information about Cloud Extensions is maintained on the
that information about Cloud Extensions is maintained on the
, and several Expressway
interface pages link out to that site.
Connector Proxy
information.
What is this proxy for?
Use the Applications > Cloud Extensions > Connector Proxy page if this Expressway needs a proxy to connect to the
Cisco Collaboration Cloud. This proxy is not used by the Expressway for other purposes.
Cisco Collaboration Cloud. This proxy is not used by the Expressway for other purposes.
What kind of traffic goes through this proxy?
The proxy must be capable of handling outbound HTTPS and secure web socket connections. It must also allow those
connections to be initiated by the Expressway using either basic authentication or no authentication.
connections to be initiated by the Expressway using either basic authentication or no authentication.
What details do I need to configure the proxy?
You'll need the address of the proxy, the port it's listening on, and the basic authentication username and password
(if your proxy requires authentication).
(if your proxy requires authentication).
171
Cisco Expressway Administrator Guide