Cisco Cisco Unified MeetingPlace Directory Services Maintenance Manual
Chapter
1
Introduction
3
Latitude
Communications
MeetingPlace
Directory
Services
System
Manager’s
Guide
Online
Documentation
•
Online
Help. Detailed instructions for using MeetingTime
and
MeetingPlace.
•
MeetingPlace
Virtual Help Desk. A browser-based tool that
assists
help desk staff in supporting MeetingPlace features
and
troubleshooting end user problems. Built-in search
capabilities
enable quick access to relevant information. This
tool
is accessible from the Help menu in MeetingTime.
•
MeetingPlace
InfoCenter. A self-service Web site designed
to
educate end users about MeetingPlace. This customizable
rollout
tool is automatically installed with MeetingPlace
Web.
Getting
Technical
Assistance
Should
you have questions about MeetingPlace Directory
Services,
Latitude Communications and its authorized
distributors
are available to help you within the guidelines of your
support
program.
When
you call, be ready to provide the following information:
•
The
version of MeetingPlace Directory Services (from the
directory
you installed MeetingPlace Directory Services,
right-click
MPML.dll and select Properties). ____________
•
The
version of your MeetingPlace system software (after
logging
into MeetingTime, go to Help, and select About
MeetingTime).
____________________________________
•
The
exact wording of any messages or alarm codes reported.