Cisco Cisco Web Security Appliance S670 Information Guide
WSA FAQ: How do I verify which category a URL
belongs to and submit a change request?
belongs to and submit a change request?
Document ID: 117930
Contributed by Khoa Nguyen and Jeff Richmond, Cisco TAC
Engineers.
Engineers.
Jul 14, 2014
Contents
Question:
Certain URLs are un−categorized or are in the wrong category.
How to submit a category change request.
The Cisco support portal can be used to verify which categories a URL belongs to, as well as submit requests
to change the category a URL currently belongs to.
to change the category a URL currently belongs to.
The Cisco Web Usage Controls support portal can be found by clicking here.
NOTE: This will require logging in with your CCO credentials
Cisco Web Usage Controls:
1. Select the Lookup or Submit URLs tab
2. Enter the URL of the resource in question (up to 100 URLs can be entered at a time)
3. Select a Product and Version that used in the appliance. Different ASyncOS version may
get diffrerent results (AsyncOS 7.5 and later uses a newer category set).
4. Select the LOOKUP button.
5. Check the boxes next to the URLs to assign a category correction
6. Click the "SELECT ONE" drop down menu to choose the category
7. Select the SUBMIT button.
8. You can later check the Status on Submitted URLs tab for updates.
2. Enter the URL of the resource in question (up to 100 URLs can be entered at a time)
3. Select a Product and Version that used in the appliance. Different ASyncOS version may
get diffrerent results (AsyncOS 7.5 and later uses a newer category set).
4. Select the LOOKUP button.
5. Check the boxes next to the URLs to assign a category correction
6. Click the "SELECT ONE" drop down menu to choose the category
7. Select the SUBMIT button.
8. You can later check the Status on Submitted URLs tab for updates.
Updated: Jul 14, 2014
Document ID: 117930