Cisco Cisco Web Security Appliance S670 Troubleshooting Guide
WSA FAQ: How do you troubleshoot WCCP
between a Cisco WSA and a Cisco router/switch?
between a Cisco WSA and a Cisco router/switch?
Document ID: 117870
Contributed by Josh Wolfer and Jeff Richmond, Cisco TAC Engineers.
Jul 01, 2014
Jul 01, 2014
Contents
Introduction
WSA FAQ: How do you troubleshoot WCCP between a Cisco WSA and a Cisco router/switch?
Related Information
WSA FAQ: How do you troubleshoot WCCP between a Cisco WSA and a Cisco router/switch?
Related Information
Introduction
This document describes how to troubleshoot Web Cache Communication Protocol (WCCP) between a Cisco
Web Security Appliance (WSA) and a Cisco router.
Web Security Appliance (WSA) and a Cisco router.
WSA FAQ: How do you troubleshoot WCCP between a
Cisco WSA and a Cisco router/switch?
Cisco WSA and a Cisco router/switch?
When WCCP packet redirection is not working between the WSA and a Cisco router, the first place to look is
the WCCP logs on the WSA. By default, there are no WCCP log subscriptions enabled. Follow these steps to
enable the WCCP logs and change the logging level.
the WCCP logs on the WSA. By default, there are no WCCP log subscriptions enabled. Follow these steps to
enable the WCCP logs and change the logging level.
From the CLI or the GUI of the WSA, create a new log subscription.
1.
Select WCCP Module Logs as the log type.
2.
Select Debug as the Log Level.
3.
Submit and commit the changes.
4.
Once the logs are configured, WCCP related information can be viewed in the WCCP log.
Additional troubleshooting may be required from the Cisco router/switch if the issue can not be identified
from the WCCP log on the WSA. Here is a table of commands that can be run on a Cisco router/switch to
view WCCP information.
from the WCCP log on the WSA. Here is a table of commands that can be run on a Cisco router/switch to
view WCCP information.
Router Commands
Command
Result
show ip wccp
Displays global WCCP statistics
show ip wccp <service ID>
Displays information about all known Content Engines
show ip interface
Displays whether web cache redirecting is enabled on an interface
show ip wccp / show ip wccp <service
ID>
ID>
Displays a count of the number of packets redirected
clear ip wccp
Clears the counter displayed by the show ip wccp and show ip wccp
web−caches
web−caches