Cisco Cisco Web Security Appliance S360 Information Guide

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Contents
Introduction
How to find your Cisco Contract Number
Add products to existing service contracts
Related Information
Introduction
This document describes how to find a Cisco contract number associated with a Cisco Email
Security Appliance (ESA), Cisco Web Security Appliance (WSA), or Cisco Security Management
Appliance (SMA).
How to find your Cisco Contract Number
View a list of your service contracts in the 
• Look up contract:
Under “Contracts” tab, select “Contract Manager”
Next to “Search CSCC” (“Select Search Capability”), select “Contract Number”, enter the
contract number and click on “Go”
• Look up product(s) on contract:
Click on the contract link displayed
On contract screen, click on “Line Items” to see products contained in the contract.
Or, if you have a contract with Cisco, but do not know your Company's Service Contract or Partner
Contract Agreement number, please contact your Service Contract Sales representative or email
email address, and other important contact information, and request information on what Contract
or Registration number should be used for your Cisco.com registration.
It is important to associate all your service contracts with your Cisco.com profile in order for you to
receive complete access to support and services from Cisco. Please follow the steps below to
ensure contract coverage on your Cisco.com profile.
Note: If you are not able to access any of the links below, please contact your authorized
Cisco partner or reseller, your Cisco account representative, or the individual in your
company who manages Cisco service agreement information.
Step 1: Visit the 
 to view a list of service contracts that are currently
associated with your Cisco.com profile.
• If you have a service contract that does not show in the list that you believe is associated with
the software you would like to download, please proceed to Step 2 to add the service contract to
your Cisco.com profile.
• If the service contract you would like to use does appear in the list, please verify that the product
in question is covered by the contract listed, and that the coverage is up to date (go to Section B).