Cisco Cisco ATM Port Adapter Technical Manual

Page of 7
Troubleshooting Interface and VC Counter Issues
on ATM Port Adapters
Document ID: 21450
Contents
Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 Understanding Statistics Reporting Mechanisms
 Layer−2 vs Layer−3 Counters
 Common Problems When Reporting Interface and VC Counter Statistics on ATM Port Adapters
      Calculated Interface Rates Above the Physical Line Rate
      Negative Counter for Input Queue
      Double Accounting or Double the Expected Counter Values
      Incorrect "InBytes" Value on PVC with QoS Service Policy
      Incorrect or No Statistics on ATM Subinterfaces
 Troubleshooting Steps
 Related Information
Introduction
This document describes how ATM port adapters report traffic statistics and resolve issues with incorrect
packet or byte counters displayed in the output of the show interface atm or show atm vc commands.
Prerequisites
Requirements
This document requires an understanding of the variable and fixed overhead fields on an ATM interface,
including the well−known 5−byte cell header. Refer to the following technical tips for more information on
this overhead:
Measuring the Utilization of ATM PVCs
• 
Implementing Network Management on ATM Interfaces
• 
Understanding Maximum Transmission Unit (MTU) on ATM Interfaces
• 
What Bytes Are Counted by IP to ATM CoS Queueing?
• 
Components Used
This document is not restricted to specific software and hardware versions.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.