Cisco Cisco Expressway Maintenance Manual
FindMe™
FindMe is a form of User Policy, which is the set of rules that determines what happens to a call for a particular user
or group when it is received by the Expressway.
or group when it is received by the Expressway.
The FindMe feature lets you assign a single FindMe ID to individuals or teams in your enterprise. By logging into their
FindMe account, users can set up a list of locations such as "at home" or "in the office" and associate their devices
with those locations. They can then specify which devices are called when their FindMe ID is dialed, and what
happens if those devices are busy or go unanswered. Each user can specify up to 15 devices and 10 locations.
FindMe account, users can set up a list of locations such as "at home" or "in the office" and associate their devices
with those locations. They can then specify which devices are called when their FindMe ID is dialed, and what
happens if those devices are busy or go unanswered. Each user can specify up to 15 devices and 10 locations.
This means that potential callers can be given a single FindMe alias on which they can contact an individual or group
in your enterprise — callers won’t have to know details of all the devices on which that person or group might be
available.
in your enterprise — callers won’t have to know details of all the devices on which that person or group might be
available.
To enable this feature you must purchase and install Desktop System or TelePresence Room System registration
licenses.
licenses.
End-User FindMe Account Configuration
From version X8.8, users can configure their FindMe settings using Cisco TMS provisioning:
■
If Cisco TMS provisioning is enabled:
—
Users manage their FindMe settings by logging into Cisco TMS using their FindMe account.
—
How are Devices Specified?
When configuring their FindMe account, users are asked to specify the devices to which calls to their FindMe ID are
routed.
routed.
It is possible to specify aliases and even other FindMe IDs as one or more of the devices. However, care must be
taken in these situations to avoid circular configurations.
taken in these situations to avoid circular configurations.
For this reason, we recommend that users specify the physical devices they want to ring when their FindMe ID is
called by entering the alias with which that device has registered.
called by entering the alias with which that device has registered.
Principal devices
A FindMe user's account should be configured with one or more principal devices. These are the main devices
associated with that account.
associated with that account.
Users are not allowed to delete or change the address of their principal devices. This is to stop users from
unintentionally changing their basic FindMe configuration.
unintentionally changing their basic FindMe configuration.
Principal devices are also used by the Expressway to decide which FindMe ID to display as a Caller ID if the same
device address is associated with more than one FindMe ID. Only an administrator (and not FindMe users themselves)
can configure which of a FindMe user's devices are their principal devices.
device address is associated with more than one FindMe ID. Only an administrator (and not FindMe users themselves)
can configure which of a FindMe user's devices are their principal devices.
FindMe Process Overview
When the Expressway receives a call for a particular alias it applies its User Policy as follows:
■
It first checks to see if FindMe is enabled. If so, it checks if the alias is a FindMe ID, and, if it is, the call is
forwarded to the aliases associated with the active location for that user's FindMe configuration.
forwarded to the aliases associated with the active location for that user's FindMe configuration.
■
If FindMe is not enabled, or the alias is not a FindMe ID, the Expressway continues to search for the alias in the
usual manner.
usual manner.
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Cisco Expressway Administrator Guide
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