Cisco Cisco Web Security Appliance S360 Information Guide
Why is there no new version of AsyncOS shown
when performing an upgrade?
when performing an upgrade?
Document ID: 118224
Contributed by Cisco TAC Engineers.
Aug 12, 2014
Aug 12, 2014
Contents
Question
Symptoms
Environment
Symptoms
Environment
Question
Why is there no new version of AsyncOS shown when performing an upgrade?
Symptoms
No new version available when upgrading.
Environment
Cisco Email Security Appliance (ESA), Web Security Appliance (WSA), Security Management Appliance
(SMA), and all versions of AsyncOS.
(SMA), and all versions of AsyncOS.
Confirm that you are not already running the most recent version. The version your appliance runs can be seen
on the Monitor/Reporting tab > System Overview page.
on the Monitor/Reporting tab > System Overview page.
The most common reason no updates appear is that your support contract has expired. Please contact your
sales representative to renew. If the contract is up to date, contact your authorized support center.
sales representative to renew. If the contract is up to date, contact your authorized support center.
Updated: Aug 12, 2014
Document ID: 118224