Cisco Cisco Expressway Maintenance Manual
Alarms
Alarms occur when an event or configuration change has taken place on the Expressway that requires some
manual administrator intervention, such as a restart. Alarms may also be raised for hardware and
environmental issues such as faulty disks and fans or high temperatures.
manual administrator intervention, such as a restart. Alarms may also be raised for hardware and
environmental issues such as faulty disks and fans or high temperatures.
The
Alarms
page (
Status > Alarms
) provides a list of all the alarms currently in place on your system (and,
where applicable, their proposed resolution). When there are unacknowledged alarms in place on the
Expressway, an alarm icon appears at the top right of all pages. You can also access the
Expressway, an alarm icon appears at the top right of all pages. You can also access the
Alarms
page by
clicking on the alarm icon.
Each alarm is identified by a 5-digit Alarm ID, shown in the rightmost column in the alarms list. The first 2
digits of the Alarm ID categorize the alarm as follows:
digits of the Alarm ID categorize the alarm as follows:
Alarm ID prefix
Category
10nnn
Hardware issues
15nnn
Software issues
20nnn
Cluster-related issues
25nnn
Network and network services settings
30nnn
Licensing / resources / option keys
35nnn
External applications and services (such as policy services or LDAP/AD configuration)
40nnn
Security issues (such as certificates, passwords or insecure configuration)
45nnn
General Expressway configuration issues
55nnn
B2BUA issues
All alarms raised on the Expressway are also raised as Cisco TMS tickets. All the attributes of an alarm (its
ID, severity and so on) are included in the information sent to Cisco TMS.
ID, severity and so on) are included in the information sent to Cisco TMS.
List of alarms
The following table lists the alarms that can be raised on the Expressway.
ID
Title
Description
Solution
Severity
10001 Hardware failure
<problem description>
Critical
10002 RAID degraded
<problem description>
Follow your Cisco RMA process to
obtain replacement parts, and then see
'Cisco UCS C220 Server Installation
and Service Guide' for information about
how to replace server components.
obtain replacement parts, and then see
'Cisco UCS C220 Server Installation
and Service Guide' for information about
how to replace server components.
Critical
10003 PSU
redundancy lost
<problem description>
Follow your Cisco RMA process to
obtain replacement parts, and then see
'Cisco UCS C220 Server Installation
and Service Guide' for information about
how to replace server components.
obtain replacement parts, and then see
'Cisco UCS C220 Server Installation
and Service Guide' for information about
how to replace server components.
Critical
10004 RAID rebuilding
<problem description>
Wait for the rebuild to complete. On
successful completion, all RAID-related
alarms will be automatically lowered.
successful completion, all RAID-related
alarms will be automatically lowered.
Critical
Cisco Expressway Administrator Guide (X8.1.1)
Page 269 of 343
Reference material
Alarms