Cisco Cisco Web Security Appliance S670 Troubleshooting Guide
ASA on 7.2 version stops redirecting traffic to
WSA after a proxy restart
WSA after a proxy restart
Document ID: 118253
Contributed by Raam Muthusamy and Siddharth Rajpathak, Cisco TAC
Engineers.
Aug 12, 2014
Engineers.
Aug 12, 2014
Contents
Question:
ASA not redirecting traffic to WSA after proxy restart or temporary communication interruption between
WSA and ASA
WSA and ASA
Environment:
Cisco Web Security Appliance (WSA)
•
ASA versions below 7.2(4.35)
•
WCCP
•
The ASA prior to version 7.2(4.35) is affected by Cisco defect CSCsy82260. This bug causes the ASA to stop
redirecting traffic after the WSA proxy has a restart.
redirecting traffic after the WSA proxy has a restart.
This is resolved in ASA OS versions 7.2(4.35), 8.0(4.34), 8.1(2.25), and 8.2(1.10)
Note:
If upgrading ASA is not possible, then an immediate workaround is to remove the WCCP interface commands
from the ASA and re−apply them.
If upgrading ASA is not possible, then an immediate workaround is to remove the WCCP interface commands
from the ASA and re−apply them.
Command to remove WCCP interface configuration: no wccp interface <Interface−name> <service−ID>
redirect in
Command to re−add WCCP interface configuration: wccp interface <Interface−name> <service−ID>
redirect in
redirect in
Command to re−add WCCP interface configuration: wccp interface <Interface−name> <service−ID>
redirect in
Updated: Aug 12, 2014
Document ID: 118253