Cisco Cisco Customer Voice Portal 8.0(1)
4-19
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 4 Voice Browser Administration
Using VB Admin
Note
The Voice Browser has two types of connections to the Application Server: one initiated by the Voice
Browser for normal call steps, such as playing media, and one where the Application Server is supplying
the processing information asynchronous to the normal call steps, for example, for transferring a queued
or already-transferred call. The later form of communication is referred to as “out of band.”
Browser for normal call steps, such as playing media, and one where the Application Server is supplying
the processing information asynchronous to the normal call steps, for example, for transferring a queued
or already-transferred call. The later form of communication is referred to as “out of band.”
VB Admin Logging Commands
For more information about logging, see
ShowTransferCLI [/? | /help]
SetTransferCLI [<on | off> | /? | /help]
(Shorthand command: sTransferCLI)
Controls whether the Dialed Number (DNIS) or Calling Line
Identification (CLI) is used as the source address in VoIP messages
during IP Call Transfer. When this value is set to “on,” the CLI (if
present) will be passed in the SrcInfo parameter of the ARQ message
during IP Transfer; when set to “off,” the DNIS will be passed.
Identification (CLI) is used as the source address in VoIP messages
during IP Call Transfer. When this value is set to “on,” the CLI (if
present) will be passed in the SrcInfo parameter of the ARQ message
during IP Transfer; when set to “off,” the DNIS will be passed.
Valid Values: on, off
Default: off
Changes to this value take effect immediately. (System shutdown and
startup unnecessary.)
startup unnecessary.)
ShowTransferLabel [/? | /help]
SetTransferLabel[<List of labels, delimited by
spaces, all enclosed in quotes> | /? | /help]
spaces, all enclosed in quotes> | /? | /help]
A list of label values (delimited by spaces and the entire list enclosed in
quotes). If any of the values in this list match the VRU label configured
in ICM, it will trigger the Voice Browser to send the transfer back to the
originating ingress gateway instead of using the IP address returned by
the gatekeeper lookup. If this value is not set or set to 'None', the Voice
Browser will use the IP address returned by the gatekeeper lookup for
the transfer.
quotes). If any of the values in this list match the VRU label configured
in ICM, it will trigger the Voice Browser to send the transfer back to the
originating ingress gateway instead of using the IP address returned by
the gatekeeper lookup. If this value is not set or set to 'None', the Voice
Browser will use the IP address returned by the gatekeeper lookup for
the transfer.
Default: None
ShowVbRestartTimer [/? /help]
SetVbRestartTimer [value /? /help]
Number of seconds the Voice Browser should wait to restart itself if it
isn’t operating properly. Delaying the restart gives transferred calls
ample time to terminate conversations normally.
isn’t operating properly. Delaying the restart gives transferred calls
ample time to terminate conversations normally.
Default: 1800 seconds
Changes to this default take effect immediately.
ShowActiveCalls [/? | /help]
Shows calls the are currently active in the Voice Browser
ShowAll [/? /help]
This command will display all configuration data and real-time data for
the VoiceBrowser.
the VoiceBrowser.
Table 4-2
VB Admin Configuration Commands (continued)
Show and Set Command Syntax
Description