Manualsbrain.com
  1. Manuals
  2. Brands
  3. Cisco
  4. Cisco Customer Voice Portal 8.0(1)

Cisco Cisco Customer Voice Portal 8.0(1)

Download
Page of 442
5-2
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 5      Administering the Application Server
Application Server Administration
Figure 5-1
Roles of the Application Server
The Application Server never directly controls a telephone call. The VXML commands it sends to the 
Voice Browser contain instructions for:
  •
Transferring the telephone call.
Note
Currently, the Non-Customer Voice Portal Voice Browser does not perform asynchronous 
transfers.
  •
Delivering recorded messages and prompts.
  •
Processing user responses to the prompts.
  •
ASR or TTS treatment.
The sections that follow describe how to administer the Application Server.
Application Server Administration
The Application Administrator tool provides a Web browser interface you can use to perform tasks 
such as:
  •
Start or Stop Application Server Engine.
  •
Take the Application Server engine in and out of service.
  •
Monitor system and call status.
  •
Configure the engine, DNIS numbers, and log setups.
The sections that follow describe how to use this tool.