Cisco Cisco Customer Voice Portal 8.0(1)
5-22
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 5 Administering the Application Server
Call Definition Administration
Call Definition Administration: Call Definitions
Use this page to:
•
Display the existing Call Definition information.
•
Access pages to configure the port group and set up a DNIS value (ID from ICM only).
•
Define the Dialed Number Maximum Length if no Correlation ID Present setting.
•
Define the maximum number of calls allowed
Step 1
From the Application Administration Main Page, click the Call Definitions link. The Call Definitions
page appears.
page appears.
Step 2
Optionally, click a Group Number link to access port group configuration pages. The defaults are:
•
100 (Type: New Call.) Clicking this link accesses the Port Group Configuration (New Call) page.
See the
See the
for instructions on
how to use this page.
•
200 (Type: ID from ICM). Clicking this link accesses the Port Group Configuration (ID from ICM)
page. See the
page. See the
instructions on how to use this page.
Note
Each defined Group Number assigns virtual port numbers for handling calls. These virtual port
numbers make it easier to monitor system activity and load. Port numbers must be unique (that
is, none can be shared between the two groups). If all the port numbers within a group are in use,
no additional calls will be accepted within the group until a port number is freed.
numbers make it easier to monitor system activity and load. Port numbers must be unique (that
is, none can be shared between the two groups). If all the port numbers within a group are in use,
no additional calls will be accepted within the group until a port number is freed.