Cisco Cisco Customer Voice Portal 8.0(1)
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Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 1 The Customer Voice Portal Solution
Where to Next?
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Reached Maximum Number Entry Tries. Caller did not enter digits in response to the prompt for
each of the tries allowed by the micro-application. (Only applies to Get Digits and Get Speech
micro-applications.)
each of the tries allowed by the micro-application. (Only applies to Get Digits and Get Speech
micro-applications.)
•
Semantic-Runtime - Semantic error occurred while running a micro-application.
•
System Error. Unexpected failure of an Customer Voice Portal component.
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Timed Out. Caller did not enter digits in response to the prompt in the time allowed by the
micro-application.
micro-application.
•
TTS Error - Failure of a Text-to-Speech component.
•
Unavailable Media file. Media file name passed from the ICM to the Application Server did not
exist on the Media Server.
exist on the Media Server.
•
Unknown micro-application. Micro-application name passed from the ICM to the Application
Server did not exist on the Application Server.
Server did not exist on the Application Server.
•
Unsupported locale. The VXML Interpreter (that is, Gateway, Voice Browser, or ASR/TTS Engine)
did not recognize the locale passed from the Application Server.
did not recognize the locale passed from the Application Server.
•
Unsupported VXML element. The VXML Interpreter (that is, Gateway, Voice Browser, or
ASR/TTS Engine) did not recognize a VXML element passed from the Application Server.
ASR/TTS Engine) did not recognize a VXML element passed from the Application Server.
•
Unsupported VXML format. The VXML Interpreter (that is, Gateway, Voice Browser, or
ASR/TTS Engine) did not recognize a VXML format passed from the Application Server.
ASR/TTS Engine) did not recognize a VXML format passed from the Application Server.
Note
Each Customer Voice Portal micro-application has individualized settings for
user.microapp.error_code. For more information, see
user.microapp.error_code. For more information, see
Where to Next?
To get started using CVP, turn to