Cisco Cisco Customer Voice Portal 8.0(1)
D-7
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Appendix D Configuring Cisco Content Services Switch (CSS) for Use with Customer Voice Portal
Application Server Configuration
Service
Configure one Service per Customer Voice Portal Application Server.
The following three services represent Application Servers that will function as IVR application servers,
or as routing client interfaces to ICM where a non-Customer Voice Portal Voice Browser is making the
call request.
or as routing client interfaces to ICM where a non-Customer Voice Portal Voice Browser is making the
call request.
Example D-4
Configuring for Services of Application Servers
service appserver1
ip address 10.1.1.5
keepalive frequency 7
keepalive maxfailure 1
keepalive type script ap-kal-httpvxml "10.1.1.5"
service appserver2
ip address 10.1.1.6
keepalive frequency 7
keepalive maxfailure 1
keepalive type script ap-kal-httpvxml "10.1.1.6"
service appserver3
ip address 10.1.1.7
keepalive frequency 7
keepalive maxfailure 1
keepalive type script ap-kal-httpvxml "10.1.1.7"
Note
If no keepalive retry period is specified, the default value of 5 seconds (recommended value) is used.
Content Rule
Using the content owner you have defined, define a content routing rule for the Application Servers. CSS
offers many balancing types for choosing an active Application Server. This application uses the default
defined round-robin as the balancing method. Additionally, a primarySorryServer is defined.
offers many balancing types for choosing an active Application Server. This application uses the default
defined round-robin as the balancing method. Additionally, a primarySorryServer is defined.
The AS content rule is implemented as a layer 4 routing rule.
Example D-5
Content Rule
content APPSERVERS
protocol tcp
port 8000
add service appserver1
add service appserver2
primarySorryServer appserver3
vip address 10.1.1.8