Cisco Cisco Unified Customer Voice Portal 10.5(1) Developer's Guide
C
HAPTER
10:
D
ATE
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
27
Chapter 10: Date
The Date voice element captures a date input from the caller. The date can be entered using DTMF input (in the YYYYMMDD
format). It can also be spoken in natural language including a month, day and year. The captured value will be stored in element data
as a fixed-length date string in the YYYYMMDD format. If the year is not specified in the input, YYYY is stored as “????”. And if
the month or the day is not specified, MM and DD will be stored as “??”.
format). It can also be spoken in natural language including a month, day and year. The captured value will be stored in element data
as a fixed-length date string in the YYYYMMDD format. If the year is not specified in the input, YYYY is stored as “????”. And if
the month or the day is not specified, MM and DD will be stored as “??”.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
enum
Yes
true false both
The type of entry allowed for input. Possible
values are: voice | dtmf | both.
values are: voice | dtmf | both.
Noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string Yes true true 5s
The maximum time length allowed for silence or
no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a time
unit, for example, 3s (for seconds) or 300ms
(for milliseconds). Default = 5s.
no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a time
unit, for example, 3s (for seconds) or 300ms
(for milliseconds). Default = 5s.
collect_max_noinput_count
(Date Max NoInput Count)
(Date Max NoInput Count)
int
≥ 0
Yes
true true 3
The maximum number of noinput events. 0 =
infinite noinputs allowed.
infinite noinputs allowed.
collect_max_nomatch_count
(Date Max NoMatch Count)
(Date Max NoMatch Count)
int
≥ 0
Yes
true false 3
The maximum number of nomatch events
allowed. 0 = infinite nomatches allowed.
allowed. 0 = infinite nomatches allowed.
collect_confidence_level
(Date Confidence Level)
(Date Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true
0.40
The confidence level threshold to use during date
capture.
capture.
modal
(Disable Hotlinks)
(Disable Hotlinks)
boolean Yes true true
false
Whether or not to temporarily disable all hotlink
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Date element will be enabled for the
duration of the element. Otherwise all active
grammars will be enabled.
grammars (global or local) and universal
grammars. If set to true, only the grammars of
the current Date element will be enabled for the
duration of the element. Otherwise all active
grammars will be enabled.