Cisco Cisco Unified Customer Voice Portal 10.5(1) Developer's Guide
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Chapter 13: Digits_With_Confirm
The Digits_With_Confirm voice element captures a string of numerical digits, and presents a confirmation menu allowing the caller to
either accept their entry or re-enter the digits. It may be used to collect small or large strings of digits. The digit string can be spoken
or entered using the keypad. The captured value will be stored in element data as a string. The string cannot contain non-numerical
characters. Using speech input, the number is spoken one digit at a time (i.e. 49678 is spoken "four nine six seven eight"). DTMF
input can be terminated by a # keypress if desired (otherwise, the entry is considered terminated when the input timeout is reached).
either accept their entry or re-enter the digits. It may be used to collect small or large strings of digits. The digit string can be spoken
or entered using the keypad. The captured value will be stored in element data as a string. The string cannot contain non-numerical
characters. Using speech input, the number is spoken one digit at a time (i.e. 49678 is spoken "four nine six seven eight"). DTMF
input can be terminated by a # keypress if desired (otherwise, the entry is considered terminated when the input timeout is reached).
With the Digits_With_Configm voice element, the application designer has the ability to set length restrictions on the digit string. A
minimum and maximum length can be given to narrow the criteria. If a string of a specific length is required, the minimum and
maximum lengths should be set to the same value. If fewer digits are entered, a nomatch event will be thrown. A string of digits with
length greater than the maximum length cannot be entered.
minimum and maximum length can be given to narrow the criteria. If a string of a specific length is required, the minimum and
maximum lengths should be set to the same value. If fewer digits are entered, a nomatch event will be thrown. A string of digits with
length greater than the maximum length cannot be entered.
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string
enum
enum
Yes true false both
The type of entry allowed for input (during digits
capture and confirmation). Possible values are:
voice
capture and confirmation). Possible values are:
voice
| dtmf | both.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string
Yes true
true
5s
The maximum time length allowed for silence or
no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a time
unit, for example, 3s (for seconds) or 300ms (for
milliseconds). Default = 5s.
no keypress before a noinput event is thrown.
Possible values are standard time designations
including both a non-negative number and a time
unit, for example, 3s (for seconds) or 300ms (for
milliseconds). Default = 5s.
digits_max_noinput_count
(Digits Max NoInput Count)
(Digits Max NoInput Count)
int
≥ 0
Yes true
true
3
The maximum number of noinput events allowed
during digits input capture. 0 = infinite noinputs
allowed.
during digits input capture. 0 = infinite noinputs
allowed.
digits_max_nomatch_count
(Digits Max NoMatch Count)
(Digits Max NoMatch Count)
int
≥ 0
Yes true
true
3
The maximum number of nomatch events allowed
during digits input capture. 0 = infinite
nomatches allowed.
during digits input capture. 0 = infinite
nomatches allowed.
confirm_max_noinput_count
(Confirm Max NoIput Count)
(Confirm Max NoIput Count)
int
≥ 0
Yes true
true
3
The maximum number of noinput events allowed
during digits input confirmation. 0 = infinite
during digits input confirmation. 0 = infinite