Cisco Cisco Customer Voice Portal 8.0(1) Design Guide
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Cisco Unified Customer Voice Portal (CVP) 8.x Solution Reference Network Design (SRND)
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Chapter 13 Managing, Monitoring, and Reporting
Unified System CLI and Web Services Manager (WSM)
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In the System mode, the Unified System CLI automatically detects the Unified CVP Operations
Console (which acts as a seed device for the CLI) and then interacts with all of the devices in
the device list in the Operations Console to extract the solution topology automatically.
Console (which acts as a seed device for the CLI) and then interacts with all of the devices in
the device list in the Operations Console to extract the solution topology automatically.
In this mode, the show version command shows the version information for all devices in the
device list.
device list.
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All of the commands available in local mode for a single device are available in system mode.
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The command syntax remains the same in system mode.
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There are additional options to limit the system command option to certain device group, device
type, or list of servers.
type, or list of servers.
In addition to the interactive user interface, the Unified System CLI can be used as a batch command.
This feature allows the System CLI to be used in scheduled jobs.
This feature allows the System CLI to be used in scheduled jobs.
Unified System CLI Questions and Answers
Q1: Does Unified System CLI affect the performance of a the device(s) it queries?
A1: Unified System CLI runs at a low priority; it uses idle CPU time on the System. It should not affect
call processing even if executed on a system running under load.
call processing even if executed on a system running under load.
The response time from the given CLI command will vary depending on the load of the system and the
server response time. The response time when there in no running load should be below 5 seconds for
each server for simple operations like show version, show license, show debug, and show perf. The
response time when there is no running load for show platform should be below 10 seconds for each
server.
server response time. The response time when there in no running load should be below 5 seconds for
each server for simple operations like show version, show license, show debug, and show perf. The
response time when there is no running load for show platform should be below 10 seconds for each
server.
However, the response time cannot be determined for commands such as show trace, show log, show
sessions, show all, and show tech-support. The response for these commands can vary depending on
the data being transferred by the server.
sessions, show all, and show tech-support. The response for these commands can vary depending on
the data being transferred by the server.
Q2: Can I redirect the output of a Unified System CLI command to a network drive?
A2: Yes. Just specify the path to the network drive.
Q3: Can I filter and include multiple components and devices?
A3: Yes. Use the component and subcomponent options to filter components and subcomponents and
use the server option to filter devices. You may use "|" symbol to select multiple components or
subcomponents or devices. For example:
use the server option to filter devices. You may use "|" symbol to select multiple components or
subcomponents or devices. For example:
admin:show debug subcomponent cvp:SIP|cvp:ICM|cvp:IVR
Component: CallServer, subcomponent: SIP
Trace level = 0
Description:
Application data:
Component: CallServer, subcomponent: ICM
Trace level = 0
Description:
Application data:
Component: CallServer, subcomponent: IVR