Cisco Cisco Expressway Technical Manual

Page of 14
Collaboration Edge TC−based Endpoints
Configuration Example
Document ID: 118696
Contributed by Paul Stojanovski, Cisco TAC Engineer.
Dec 08, 2014
Contents
Introduction
Prerequisites
     Requirements
     Components Used
Configure
     Create a Secure Phone Profile on CUCM in FQDN Format (Optional)
     Ensure Cluster Security Mode is (1) − Mixed (Optional)
     Create a Profile in CUCM for the TC−based Endpoint
     Add the Security Profile Name to the SAN of the Expressway−C/VCS−C Certificate (Optional)
     Add the UC Domain to the Expressway−E/VCS−E Certificate
     Install the Proper Trusted CA Certificate to the TC−based Endpoint
     Set Up a TC−based Endpoint for Edge Provisioning
Verify
     TC−based Endpoint
     CUCM
     Expressway−C
Troubleshoot
     Tools
        TC Endpoint
        Expressways
        CUCM
     Issue 1: Collab−edge Record is Not Visible and/or Hostname is Not Resolvable
     Issue 2: CA Is Not Present within the Trusted CA List on the TC−based Endpoint
     Issue 3: Expressway−E Does Not Have the UC Domain Listed within the SAN
     Issue 4: Username and/or Password Supplied in the TC Provisioning Profile Is Incorrect
     Issue 5: TC−based Endpoint Registration Gets Rejected
Related Information
Introduction
The document describes what is required in order to configure and troubleshoot TelePresence Codec
(TC)−based endpoint registration through the Mobile and Remote Access solution.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Mobile and Remote Access Solution
• 
Video Communication Server (VCS) certificates
•