Cisco Cisco Prime Infrastructure 1.3 White Paper
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©2015 Enterprise Management Associates, Inc. All Rights Reserved. | www.enterprisemanagement.com
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Managing Networks Today:
Network Management Megatrends 2014 Research Highlights
Finding: Heightened Awareness
of What the Network Delivers
As IT organizations change and evolve, so too does the way in which network operations teams see their
own priorities shift. EMA found that the majority of network management teams are increasing focus
on higher-level objectives beyond simply network availability and performance (see Figure 3). Current
top of mind issues are service quality and end user experience—issues that closely support a broader
organizational shift toward service orientation. EMA recommends seeking network management
solutions that go beyond network-specific metrics and measures to also address service-related measures.
own priorities shift. EMA found that the majority of network management teams are increasing focus
on higher-level objectives beyond simply network availability and performance (see Figure 3). Current
top of mind issues are service quality and end user experience—issues that closely support a broader
organizational shift toward service orientation. EMA recommends seeking network management
solutions that go beyond network-specific metrics and measures to also address service-related measures.
66%
59%
55%
55%
37%
4%
0%
10%
20%
30%
40%
50%
60%
70%
Service Quality
End User Experience
Application Performance
Problem Prevention
Internal SLAs
None of the above
Which are becoming more important to the network management team?
Figure 3. Higher-level topics of importance to network managers
EMA Perspective
New trends and technologies such as cloud, SDN, and big data are driving change across all aspects
of IT, and the network is no exception. In fact, reliable and high-performing networks have never
been more important, increasing the need for clear visibility and steady controls. EMA recommends
that network managers, engineers, and operators seek and embrace a consolidated/reduced set of
management solutions that span multiple data sets, adapt to and support new technologies, and provide
insights into service-related outcomes.
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