Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide
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PPENDIX
B:
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HE
D
IRECTORY
S
TRUCTURE
C
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CVP
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OICE
XML
User Guide
Appendix B: The Directory Structure
The directory in which the installation is made (referred to as the INSTALLATION_PATH
directory) contains all the files necessary for the various components of CVP VoiceXML
software. The following table describes what each folder in the INSTALLATION_PATH is used
for. Each folder is described in detail in subsequent sections.
directory) contains all the files necessary for the various components of CVP VoiceXML
software. The following table describes what each folder in the INSTALLATION_PATH is used
for. Each folder is described in detail in subsequent sections.
Folder
Description
Server
This directory contains the files required for CVP VoiceXML Server to run,
including all voice applications.
including all voice applications.
Studio
This directory contains CVP VoiceXML Studio
Uninstall Cisco
CVP
VoiceXML
CVP
VoiceXML
The application inside this folder is used to uninstall Cisco CVP VoiceXML
software.
software.
The
INSTALLTION_PATH\
Server folder (also referred to as the CVP VoiceXML Home directory)
contains the following folders:
Folder
Description
admin
This directory holds the scripts that perform administrator functions
affecting all applications on Server.
affecting all applications on Server.
admin/appScripts This directory holds copies of the application-level administration scripts.
Should an application’s administration scripts require refreshing, the
contents of this folder can be copied to the
contents of this folder can be copied to the
applications\[APPNAME]\admin
directory.
agent
SMTP agent related files.
applications
The voice applications built by CVP VoiceXML Studio and hosted by
Server are stored here. Each application has its own folder bearing the
name of the application.
Server are stored here. Each application has its own folder bearing the
name of the application.
applications /
[APPNAME] /
admin
[APPNAME] /
admin
This directory holds the scripts that perform administrator functions
affecting only the application in which the scripts reside.
affecting only the application in which the scripts reside.
applications /
[APPNAME] /
data
[APPNAME] /
data
This directory contains the application’s static data files required for
Server to load the application.
Server to load the application.
applications /
[APPNAME] /
data / application
[APPNAME] /
data / application
This directory contains the settings and call flow of the application.
applications /
[APPNAME] /
data /
configurations
[APPNAME] /
data /
configurations
This directory holds the static voice, action, and decision element
configurations created by CVP VoiceXML Studio for this application.
Depending on the size of the voice application, this directory may end up
with many element configuration files.
configurations created by CVP VoiceXML Studio for this application.
Depending on the size of the voice application, this directory may end up
with many element configuration files.
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