Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

BTAINING

DDITIONAL

UBLICATIONS AND

NFORMATION

ISCO

CVP

OICE

XML

3.0

Installation Guide

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various
online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems as
well as ordering and customer support services. Access the Cisco Product Catalog at this
URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for
new and experienced users: Internetworking Terms and Acronyms Dictionary,
Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the
Internetworking Design Guide. For current Cisco Press titles and other information, go to
Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco monthly periodical that provides industry professionals with
the latest information about the field of networking. You can access Packet magazine at this
URL:

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html

iQ Magazine is the Cisco monthly periodical that provides business leaders and decision
makers with the latest information about the networking industry. You can access iQ
Magazine at this URL:

http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in the design, development, and operation of public and private
internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.
html

Training—Cisco offers world-class networking training, with current offerings in network
training listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html