Cisco Cisco Expressway Technical Manual

Page of 7
Configure an MRA Hybrid Deployment
Document ID: 119398
Contributed by Chad Patterson, Cisco TAC Engineer.
Jan 06, 2016
Contents
Introduction
Prerequisites
     Requirements
     Components Used
Background Information
     Hybrid Service Discovery Flow
     DNS Requirements
Configure
     Network Diagram
     Expressway C/E Configuration
     WebEx Configuration
Verify
Troubleshoot
     Phone Service Icon Does Not Appear on Jabber
     Phone Service Fails to Connect
Introduction
This document describes how to configure a hybrid Mobile and Remote Access (MRA) deployment and how
to troubleshoot problems that might be encountered with this deployment.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Background Information
This section provides some background information that is useful for the procedures that are described in this
document.