Cisco Cisco Unified Contact Center Management Portal 8.5 Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.2
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Provisioning Server Component
This section describes guidelines for installing the Unified Contact Center
Management Portal Provisioning component.
Management Portal Provisioning component.
Provisioning Server Component Installation
Note The Provisioning Server component must always be installed on the
server(s) hosting the Database component.
Caution You must have Administrator rights on the target server and advanced
user rights for Logon as a service. If your computer is connected to a
network, network policy settings may prevent you from completing this
procedure.
network, network policy settings may prevent you from completing this
procedure.
To install the Unified Contact Center Management Portal Provisioning
component, select the Provisioning Server Component tab, click Run
Test… to check for prerequisites (see page 21), and click Install.
component, select the Provisioning Server Component tab, click Run
Test… to check for prerequisites (see page 21), and click Install.
Click Next to go through each window in turn. You will need to enter the
following details:
following details:
1. On the License Agreement dialog window:
I accept the terms in the license agreement You must select this
option before you can continue. In doing so you agree to be bound
by the terms in the license agreement, and so you should read it
thoroughly before accepting
by the terms in the license agreement, and so you should read it
thoroughly before accepting
2. On the Customer Information dialog window:
User Name Your name or position
Organization This is normally the company for which the
Organization This is normally the company for which the
Management Portal is being installed
Anyone who uses this computer (All Users): Ensure this box is
checked before proceeding
3. On the Database Server dialog window:
Database Server Select the required SQL Server from the drop
down list. By default this will be (local) for the current machine
Connect Using Select the radio button of the login credentials you
wish to apply:
Windows login credentials This is the recommended option
SQL Server login credentials This option should only be
SQL Server login credentials This option should only be
selected if you are using a database catalog on a different
domain. For this option you must enter your Login Name and
Password in the fields provided
domain. For this option you must enter your Login Name and
Password in the fields provided
4. Click Install
5. When the installation is completed, click Finish
Provisioning Component Configuration
Please see chapter 4.