Cisco Cisco WebEx Training Center WBS29.8 White Paper

BERSIN & ASSOCIATES © 2011

BERSIN & ASSOCIATES

Research Bulletin | 2011

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Research Bulletin | 2011

BERSIN & ASSOCIATES © 2011

A Review of WebEx Training Center 
Janet Clarey | Page 6

THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.

Critique

Cisco, a multinational corporation headquartered in San Jose, 
California, has a full suite of real-time collaboration tools as part of its 
total portfolio – telepresence, enterprise social software, messaging, 
IP communications, customer care, mobile applications and, of course, 
WebEx (acquired in 2007 for $3.2 billion). The Cisco WebEx portfolio 
includes WebEx Meeting Center, WebEx Training Center, WebEx Event 
Center and WebEx Support Center. 

One strength of WebEx Training Center is its placement in a larger suite 
of Cisco’s collaboration tools. One of its corporate market focus areas is 
collaboration, which includes IP video and phones, telepresence, unified 
communications, enterprise social software, mobile applications, video-
conferencing, and web-conferencing. 

Cisco recognized the nature of the mobile workforce long ago and has 
a mobile solution for WebEx Meeting Center for the BlackBerry, iPhone 
and iPad. Support for mobile devices for WebEx Training Center will be 
available in the near future.

Differentiators of WebEx Training Center include:

•  High-quality video (sharing, adjusts to bandwidth) – WebEx Training

Center introduced high-quality video in May 2011;

Source: Cisco Systems, 2011.