Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide

5-168

CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)

Chapter 5 Application Level Interfaces

Client Control Service

The CTI Server responds to the CTI Client with the EMERGENCY_CALL_CONF message:

Table 5-132

EMERGENCY_CALL_CONF Message Format

Fixed Part

Field Name

Value

Data Type

Byte
Size

MessageHeader

Standard message header.
MessageType = 122.

MHDR

InvokeID

Set to the same value as the
InvokeID from the corresponding
request message.

UINT

ConnectionCallID

The Call ID value assigned to the
resulting EmergencyAssist call by
the peripheral or ICM software.

UINT

ConnectionDevice
IDType

Indicates the type of the connection
identifier supplied in the Connection
DeviceID floating field
(

Table 6-13

USHORT

LineHandle

This field identifies the teleset line
used, if known. Otherwise this field
is set to 0xffff.

USHORT

LineType

Indicates the type of the teleset line
given in the LineHandle field
(

Table 6-14

USHORT

Floating Part

Field Name

Value

Data Type

Max.
Size

ConnectionDevice
ID

The identifier of the device
connection associated with the new
call.

STRING

Maximum message size (including header)

The EMERGENCY_CALL_EVENT message, defined in

Table 5-133

, notifies bridge clients that an

agent is handling the indicated call as an emergency call:

AgentInstrument

The agent’s ACD instrument
number. For clients with ALL
EVENTS or PERIPHERAL
MONITOR service, at least one of
AgentExtension, AgentID, or
AgentInstrument must be provided.

STRING

Maximum message size (including header)

186

Table 5-131

EMERGENCY_CALL_REQ Message Format (continued)