Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide

ConnectionDevice 
ID 

The device ID of the device 
associated with the connection.

STRING

64

ANI (optional)

The calling line ID of the caller.

STRING

40

UserToUserInfo 
(optional)

The ISDN user-to-user information 
element.

UNSPEC

131

DNIS (optional)

The DNIS provided with the call.

STRING

32

DialedNumber 
(optional)

The number dialed.

STRING

40

CallerEntered 
Digits (optional)

The digits entered by the caller in 
response to IVR prompting.

STRING

40

RouterCallKeyDay

Together with the Router 
CallKeyCallID field forms the 
unique 64-bit key for locating this 
call’s records in the ICM database. 
Only provided for Post-routed and 
Translation-routed calls.

UINT

4

RouterCallKey 
CallID

The call key created by ICM 
software. ICM software resets this 
counter at midnight.

UINT

4

RouterCallKey 
SequenceNumber

Together with RouterCallKeyDay 
and RouterCallKeyCallID fields 
forms the TaskID

UINT

4

CallVariable1 
(optional)

Call-related variable data.

STRING

40

…

…

…

…

CallVariable10 
(optional)

Call-related variable data.

STRING

40

CallWrapupData 
(optional)

Call-related wrapup data.

STRING

40

NamedVariable 
(optional)

Call-related variable data that has a 
variable name defined in the ICM 
database. There may be an arbitrary 
number of NamedVariable and 
NamedArray fields in the message, 
subject to a combined total limit of 
2000 bytes. See 

 for the 

format of this field.

NAMED 
VAR

251

NamedArray 
(optional)

Call-related variable data that has an 
array variable name defined in the 
ICM database. There may be an 
arbitrary number of NamedVariable 
and NamedArray fields in the 
message, subject to a combined total 
limit of 2000 bytes. See

 for 

the format of this field.

NAMED 
ARRAY

252