Cisco Cisco Unified MeetingPlace Directory Services Maintenance Manual

Chapter 1  Introduction

3

Latitude Communications  MeetingPlace Directory Services System Manager’s Guide

Online Help. Detailed instructions for using MeetingTime 
and MeetingPlace.

MeetingPlace Virtual Help Desk. A browser-based tool that 
assists help desk staff in supporting MeetingPlace features 
and troubleshooting end user problems. Built-in search 
capabilities enable quick access to relevant information. This 
tool is accessible from the Help menu in MeetingTime.

MeetingPlace InfoCenter. A self-service Web site designed 
to educate end users about MeetingPlace. This customizable 
rollout tool is automatically installed with MeetingPlace 
Web. 

MeetingPlace e-Tutorials. The e-tutorials are four-minute 

interactive on-line modules that teach the basic steps and 
functionality of MeetingPlace. Modules include 
MeetingPlace Web conferencing and scheduling, 
MeetingPlace for Outlook, MeetingPlace for Notes and 
Voice. These on-line trainings are available 24*7 and help 
you get the most out of your MeetingPlace System. 

Should you have questions about MeetingPlace Directory 
Services, Latitude Communications and its authorized 
distributors are available to help you within the guidelines of your 
support program.

When you call, be ready to provide the following information:

The version of MeetingPlace Directory Services (from the 
directory you installed MeetingPlace Directory Services, 
right-click MPML.dll and select Properties). ____________

The version of your MeetingPlace system software (after 
logging into MeetingTime, go to Help, and select About 
MeetingTime).  ____________________________________

The exact wording of any messages or alarm codes reported.