Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Description
Title
Part/Chapter
Fully documents each table. Provides field
descriptions and indexes.
descriptions and indexes.
Chapter 2
Explains major categories (groupings) of
tables, arranged logically by their domains and
interrelationships.
tables, arranged logically by their domains and
interrelationships.
Chapter 3
Explains the coded values used for specific
fi
fi
elds within the database.
Chapter 4
Explains the dependencies and constraints that
govern the relationships among tables.
govern the relationships among tables.
Chapter 5
Provides troubleshooting tips for common
problems.
problems.
Chapter 6
An alphabetical list of terms.
Glossary
There is also a complete interactive index with li nks to each field and table.
Related Documentation
For additional information about the Cisco ICM/IPCC software, see the
(http:/
/www.cisco.com) listing all ICM and IPCC documentation.
Conventions
This manual uses the following conventions:
Description
Convention
Boldface font is used to indicate commands,
such as user entries, keys, buttons, and folder
and submenu names. For example:
such as user entries, keys, buttons, and folder
and submenu names. For example:
boldface
font
•
Choose Edit > Find.
•
Click Finish.
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
2
Preface
Related Documentation