Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Keys and
Null Option:
Null Option:
Data Type:
Description:
Field Name:
NULL
DBINT
Number of Request Instruction messages the
routing client sent to the ICM software during
the five-minute interval.
routing client sent to the ICM software during
the five-minute interval.
ReqInstrTo5
NULL
DBINT
Number of ReRoute Request messages the
routing client sent to the ICM software during
the five-minute interval.
routing client sent to the ICM software during
the five-minute interval.
ReRouteReqTo5
NOT NULL
DBINT
Number of route responses to the routing client
during the five-minute interval.
during the five-minute interval.
ResponsesTo5
NULL
DBINT
Number of Route Select Failure messages the
routing client sent to the ICM software during
the five-minute interval.
routing client sent to the ICM software during
the five-minute interval.
RouteSelectFailureTo5
PK, FK NOT
NULL
NULL
DBSMALLINT
Foreign key from Routing Client table.
RoutingClientID
NULL
DBINT
Number of Run Script messages the ICM
software sent to the routing client during the
fi
software sent to the routing client during the
fi
ve-minute interval.
RunScriptTo5
NULL
DBINT
Number of Script Response messages the
routing client sent to the ICM software during
the five minute interval.
routing client sent to the ICM software during
the five minute interval.
ScriptRespTo5
NOT NULL
DBINT
Total number of calls during the five-minute
interval that were responded to after the timeout
threshold.
interval that were responded to after the timeout
threshold.
TimeoutCallsTo5
PK NOT
NULL
NULL
DBINT
The time zone for the date and time. The value
is the offset in minutes from UTC (formerly
called GMT).
is the offset in minutes from UTC (formerly
called GMT).
TimeZone
NULL
DBINT
Number of translation route requests initiated
by the routing client that were aborted during
the five-minute interval.
by the routing client that were aborted during
the five-minute interval.
TranslationRouteAbortedTo5
NULL
DBINT
Number of translation route requests received
by the routing client that exceeded the timeout
threshold during the rollingfive-minute interval.
by the routing client that exceeded the timeout
threshold during the rollingfive-minute interval.
TranslationRouteTimedOutTo5
Schedule Table
This table is in the
Each row describes a schedule to be imported from an external system. Imported data are stored
in the Schedule_Import and Schedule_Import_Real_Time tables.
in the Schedule_Import and Schedule_Import_Real_Time tables.
Use the Workforce Management System Import tool to create, delete, or modify Schedule rows.
Related tables
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
261
Chapter 2: All Tables
Schedule Table