Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NULL
DBINT
Number of milliseconds between heartbeats. The idle
timeout for each host is 4 times this value.
timeout for each host is 4 times this value.
HeartbeatInterval
NOT NULL
DBCHAR
Indicates whether the connection is currently available:
‘Y’ (yes) or ‘N’ (no).
‘Y’ (yes) or ‘N’ (no).
InService
NULL
DBINT
Number of milliseconds the CallRouter waits for a
response before considering it late. This does not affect
CallRouter processing. It is for statistical use only.
response before considering it late. This does not affect
CallRouter processing. It is for statistical use only.
LateTimeout
NULL
DBINT
Currently not used.
LinkTestThreshold
NULL
DBINT
Number of milliseconds the CallRouter waits for a
response to an open or close connection request. The
default is 15000.
response to an open or close connection request. The
default is 15000.
OpenTimeout
NOT NULL
DBINT
The communications protocol used for the connection. 1
= TCP (the only value currently supported).
= TCP (the only value currently supported).
Protocol
NULL
DBINT
Number of milliseconds the CallRouter waits for a
response before timing out a request. The default value is
300.
response before timing out a request. The default value is
300.
RequestTimeout
NULL
DBINT
Number of milliseconds the CallRouter waits before trying
to reconnect after a connection terminates or a connection
attempt fails. The default value is 30000.
to reconnect after a connection terminates or a connection
attempt fails. The default value is 30000.
SessionRetry
NULL
DBINT
The maximum number of times the CallRouter attempts
to connect or reconnect a session. (User intervention is
to connect or reconnect a session. (User intervention is
SessionRetryLimit
then required to restart the connection.) If the value is 0,
then no limit applies.
then no limit applies.
PK NOT NULL
char(1)
Indicates which side of the CallRouter uses the connection.
Valid values are ‘A’ and ‘B’.
Valid values are ‘A’ and ‘B’.
Side
Application_Gateway_Globals Table
This table is part of the
Contains two rows that define default values for the Application_Gateway_Connection tables.
One row defines defaults for external applications (custom gateways) and the other defines
defaults for remote ICM software platforms.
One row defines defaults for external applications (custom gateways) and the other defines
defaults for remote ICM software platforms.
Use the Application Gateway list tool to modify the Application_Gateway_Globals records.
Table 38: Indexes for Application_Gateway_Globals Table
index_keys
index_description
index_name
ID
clustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKApplication_Gateway_Globals
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
63
Chapter 2: All Tables
Application_Gateway_Globals Table