Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
DBCHAR
Indicates whether the Historical Data Server property
is enabled:
is enabled:
HDSPropertyEnabled
• Y = Yes (enabled)
• N = No (not enabled)
NOT NULL
DBFLT8
The recovery key value copied from the Config
Message Log table when the local database was last
updated from the central database.
Message Log table when the local database was last
updated from the central database.
LastRetrievalKey
NULL
DATETIME
The time that the local AW database was last updated
from the central database.
from the central database.
LastRetrievalTime
Blended_Agent_Options Table
This table is in the
. To see database rules for these tables,
click
Note:
If Outbound Option was not selected during setup, this table will contain no data.
Contains all options that are global to a Outbound Option deployment. There is only one row
in this table.
in this table.
Use the Outbound Option Configuration option within ICM Configuration Manager to modify
the Outbound Option Options records.
the Outbound Option Options records.
Fields in Blended_Agent_Options Table :
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
CHANGESTAMP
Incremented when the record is changed in the
central database.
central database.
ChangeStamp
NOT NULL
DBINT
The latest valid hour to call a contact (in 24-hour
format). The hour value is based on the contact's
local time.
format). The hour value is based on the contact's
local time.
DialEndHours
NOT NULL
DBINT
The latest valid minute to call a contact. The minutes
value is based on the contact’s local time.
value is based on the contact’s local time.
DialEndMinutes
NOT NULL
DBINT
The earliest valid hour to call a contact (in 24-hour
format). The hour value is based on the contact's
local time.
format). The hour value is based on the contact's
local time.
DialStartHours
NOT NULL
DBINT
The earliest valid minute to call a contact. The
minutes value is based on the contact's local time.
minutes value is based on the contact's local time.
DialStartMinutes
NULL
DBINT
Reserved for future use
FutureUseInt1
NULL
DBINT
Reserved for future use
FutureUseInt2
NULL
DBINT
Reserved for future use
FutureUseInt3
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
71
Chapter 2: All Tables
Blended_Agent_Options Table