Cisco Cisco IP Contact Center Release 4.6.1 Technical References
Keys
and
Null
Option:
and
Null
Option:
Data Type:
Description:
Field Name:
incremented only if the call's routing script sets the
VRUProgress script variable to a certain value.
VRUProgress script variable to a certain value.
Call_Type_Map Table
This table is part of the
It maps call types to scheduled scripts. Use the Script Schedule facility of the Script Editor to
add, update, and delete Call_Type_Map records.
add, update, and delete Call_Type_Map records.
Related tables
(via CallTypeID)
(via MasterScriptID)
Table 49: Indexes for Call_Type_Map Table
index_keys
index_description
index_name
MasterScriptID
nonclustered, located on PRIMARY
XIE1Call_Type_Map
CallTypeID, Item
clustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPK_Call_Type_Map
Fields in Call_Type_Map Table :
Keys and Null Option:
Data Type:
Description:
Field Name:
PK, FK NOT NULL
DBINT
Foreign key from the Call Type table. CallTypeID and
Item together form a unique key.
Item together form a unique key.
CallTypeID
NULL
DESCRIPTION
Additional information about the association of this
script to this call type.
script to this call type.
Description
PK NOT NULL
DBINT
The position of this schedule entry within the list of
entries for this call type.
entries for this call type.
Item
FK, IE-1 NOT NULL
DBINT
Foreign key from the Master Script table.
MasterScriptID
NOT NULL
varchar(64)
A script schedule entry in an internal format used by
the Script Editor.
the Script Editor.
ScriptSchedule
Call_Type_Real_Time Table
This table is part of the
Local database only.
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
86
Chapter 2: - All Tables
Call_Type_Map Table