Cisco Cisco IPCC Web Option Technical References
2-139
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Enterprise_Agent_Group_Member Table
Enterprise_Agent_Group_Member Table
Maps agents to enterprise agent groups.
Use ICM Configuration Manager to add or delete Enterprise_Agent_Group_Member records.
Related tables:
(via SkillTargetID)
(via EnterpriseAgentGroupID)
Table 2-129 Enterprise_Agent_Group_Member Table Constraints
Constraint
Field Name(s)
PK
EnterpriseAgentGroupID
SkillTargetID
SkillTargetID
FK
EnterpriseAgentGroupID
SkillTargetID
SkillTargetID
Table 2-130 Enterprise_Agent_Group_Member Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
EnterpriseAgentGroupID
Identifies the enterprise agent group.
DBINT
PK, FK
NOT NULL
SkillTargetID
Identifies an Agent that is a member of the
enterprise agent group.
enterprise agent group.
DBINT
PK, FK
NOT NULL