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Cisco Cisco IPCC Web Option Technical References

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 3      Field Values
Access Levels
Access Levels
Several tables include an AccessLevel field that indicates the rights a user or group has to access an 
object or class.
Object Types
Several tables related to security include an ObjectType field that indicates the type of object to which 
security is applied.
Table 3-2
AccessLevel Values
Value
Meaning
10
Read
20
Reference
30
Maintenance (create, read, update, delete)
Table 3-3
ObjectType Values
Value
Meaning
2000
Dialed Number
2001
Call Type
2002
Peripheral
2003
Trunk Group
2004
Service
2005
Skill Group
2006
Agent
2007
Announcement
2008
Translation Route
2009
Label
2010
Route
2011
Script Table
2012
Business Entity
2013
Master Script
2014
Enterprise Service
2015
Enterprise Skill Group
2016
Schedule
2017
Schedule Source
2018
Agent Desk Settings
2019
Agent Team
2020
Application Gateway