Cisco Cisco Unified Intelligent Contact Management Software User Guide
9-22
Web
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te
Referen
ce
Guide
Guide
fo
r Cisco
Unified CC En
te
rprise &
Hosted
Release 7.
2(1)
Chap
te
r 9
Samp
le
Reports
Ag
ent Repo
ent Repo
rts
Agteam33
See
for field descriptions of
this report.
Figure 9-28
agteam33: Agent Team Incoming/Outgoing Task Durations With Agent Detail Half Hour