Cisco Cisco Unified Intelligent Contact Management Software User Guide
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Referen
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Guide
Guide
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Unified CC En
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Hosted
Release 7.
2(1)
Chap
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Reports
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Caltyp35
See
for field descriptions of this report.
Figure 9-42
caltyp35: VRU Call Type Analysis Half Hour
Caltyp37
See
for field descriptions of this report.
Figure 9-43
caltyp37: Call Type ServiceAbandons Daily