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Cisco Cisco Unified Intelligent Contact Management Software User Guide

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Cisco ICM Software WebView User Guide
OL-3331-01
Chapter 1      About WebView
Upgrades from WebView 4.6.2
•
Add reports to the Favorites list so that you can access frequently used report quickly. You can run 
multiple reports from Favorites at the same time.
•
Use the Job Scheduler to schedule reports to run and either print or save to file at times that are 
convenient for you and your enterprise.
•
Use the Event Viewer to monitor system events. 
See Cisco ICM WebView Online Help or Cisco WebView for E-Mail Manager Online Help for directions 
on using these features. 
Upgrades from WebView 4.6.2
Changes have been made that affect existing WebView 4.6.2 saved report files. These changes are 
described in detail in the Cisco ICM software WebView Installation Guide and the Cisco ICM Software 
WebView Online Help.