Cisco Headend System Release 2.7 Installation Guide
Chapter 2 DNCS Pre-Upgrade Procedures
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2 Type signonCount uninstall and press Enter.
Note: The utility is not permanently uninstalled; it is placed back into system
memory the next time you run the signonCount utility.
memory the next time you run the signonCount utility.
3 Type ps -ef | grep signonCount and then press Enter. A list of DNCS processes
and process IDs display on the screen.
4 Type kill -9 <processid> and then press Enter for each process ID displayed in
step 3.
5 Type ps -ef | grep signonCount and then press Enter to ensure all the processes
are terminated.
6 Repeat steps 4 and 5 for any process that continues to display active. Once
completed the system should only display the grep process.