Cisco Cisco Prime Provisioning 6.3 Troubleshooting Guide
Contents
Introduction
Prerequisites
Requirements
Components Used
Problem
Solution
Introduction
This document describes a step by step procedure to resolve and/or unlock User Network
Interface (UNI) shared synronization task in Prime Provisioning Sybase database.
Interface (UNI) shared synronization task in Prime Provisioning Sybase database.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Structured Query Language (SQL)
●
Prime Provisioning Service Request (SR) and Task creation
●
Components Used
The information in this document is based on these software and hardware versions:
Prime Provisioning 6.1 and above
●
Oracle Database 11G release
●
Sybase database
●
The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
Problem
Prime Provisioning application throws an exception when you create a new Ethernet Virtual Circuit
(EVC) SR or edit an EVC SR that already exists:
(EVC) SR or edit an EVC SR that already exists:
1940 : Job ID[xxxx – Edit/Create operations are not allowed before completing shared UNI sync
task | xxxx
Solution
Execute unlock procedure on primary Prime Provisioning sybase database: