Cisco Cisco Email Security Appliance C690 User Guide
Chapter 3 Tracking Email Messages
Understanding Tracking Query Setup
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Cisco IronPort AsyncOS 7.5 for Email Daily Management Guide
OL-25138-01
Step 1
On Services > Message Tracking, click the Edit Settings button.
Step 2
Clear the Enable Message Tracking Service check box.
Step 3
Submit and commit your changes.
Understanding Tracking Query Setup
The message tracking service enables administrators to search for a particular
email message or group of messages that match specified criteria, such as the
message subject line, date and time range, envelope sender or recipient,
attachment name, and processing event (for example, whether the message was
virus positive, spam positive, hard bounced, delivered, and so forth). Message
tracking gives administrators a detailed view of message flow. You can also “drill
down” on particular email messages to see message details, such as the processing
events or the envelope and header information.
email message or group of messages that match specified criteria, such as the
message subject line, date and time range, envelope sender or recipient,
attachment name, and processing event (for example, whether the message was
virus positive, spam positive, hard bounced, delivered, and so forth). Message
tracking gives administrators a detailed view of message flow. You can also “drill
down” on particular email messages to see message details, such as the processing
events or the envelope and header information.
Note
Although the tracking component provides detailed information about individual
email messages, you cannot use it to read the content of messages.
email messages, you cannot use it to read the content of messages.
You use the Monitor > Message Tracking page to locate email messages.
Figure 3-2
The Message Tracking Page
Optionally, click the Advanced link to display more options for tracking.