Cisco Cisco Email Security Appliance C690 User Guide
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Cisco IronPort AsyncOS 7.5 for Email Daily Management Guide
OL-25138-01
Chapter 4 Quarantines
Working with Safelists and Blocklists
Figure 4-27
Safelist in End-User Quarantine
Method 2
End users can also add senders to the safelist if the message has been sent to the
end user quarantine.
end user quarantine.
Step 1
From the End-User Quarantine, select the checkbox next to message.
Step 2
Choose “Release and Add to Safelist” from the drop-down menu.
Figure 4-28
Safelist in End-User Quarantine
The envelope sender and the from header for the specified mail are both added to
the safelist, and the released messages proceed directly to the destination queue,
skipping any further work queue processing in the email pipeline.
the safelist, and the released messages proceed directly to the destination queue,
skipping any further work queue processing in the email pipeline.