Cisco Cisco Email Security Appliance C690 User Guide

Cisco IronPort AsyncOS allows you to perform operations on messages in the 
email queue. You can delete, bounce, suspend, or redirect messages in the email 
queue.  You can also locate, remove, and archive older messages in your queue. 

If particular recipients are not being delivered or to clear the email queue, use the 

deleterecipients

 command. The 

deleterecipients

 command allows you to 

manage the email delivery queue by deleting specific recipients waiting for 
delivery. Recipients to be deleted are identified by either the recipient host that 
the recipient is destined for, or the message sender identified by the specific 
address given in the Envelope From line of the message envelope. Alternately, you 
can delete all messages in the delivery queue (all active recipients) at once.

To perform the 

deleterecipients

 function, it is recommended that you place the 

Cisco IronPort appliance in an offline state or suspended delivery (see 

). 

Although the function is supported in all states, certain messages may be 
delivered while the function is taking place.

mail3.example.com> resetcounters

Counters reset: Mon Jan 01 12:00:01 2003