Cisco Cisco Email Security Appliance C690 User Guide
Chapter 9 Testing and Troubleshooting
Troubleshooting the Network
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Cisco IronPort AsyncOS 7.5 for Email Daily Management Guide
OL-25138-01
The
mailconfig
command generates a human-readable file including all
configuration settings available to the appliance. Attempt to send the file from
the appliance to a known working email address to confirm that the appliance
is able to send email over the network.
the appliance to a known working email address to confirm that the appliance
is able to send email over the network.
Troubleshooting
After you have confirmed that the appliance is active on the network, use the
following commands to pinpoint any network problems.
following commands to pinpoint any network problems.
•
You can use the
netstat
command to display network connections (both
incoming and outgoing), routing tables, and a number of network interface
statistics, including the following information:
statistics, including the following information:
–
List of active sockets
–
State of network interfaces
–
Contents of routing tables
mail3.example.com> mailconfig
Please enter the email address to which you want to send the
configuration file.
Separate multiple addresses with commas.
[]> user@example.com
Do you want to include passwords? Please be aware that a configuration
without passwords will fail when reloaded with loadconfig. [N]> y
The configuration file has been sent to user@example.com.
mail3.example.com>