Cisco Cisco Email Security Appliance C690 User Guide

Page of 456
Chapter 9      Testing and Troubleshooting
Troubleshooting the Network
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Cisco IronPort AsyncOS 7.5 for Email Daily Management Guide
OL-25138-01
The 
mailconfig
 command generates a human-readable file including all 
configuration settings available to the appliance. Attempt to send the file from 
the appliance to a known working email address to confirm that the appliance 
is able to send email over the network.
Troubleshooting 
After you have confirmed that the appliance is active on the network, use the 
following commands to pinpoint any network problems. 
  •
You can use the
 netstat
 command to display network connections (both 
incoming and outgoing), routing tables, and a number of network interface 
statistics, including the following information:
  –
List of active sockets
  –
State of network interfaces
  –
Contents of routing tables
mail3.example.com> mailconfig
Please enter the email address to which you want to send the 
configuration file.
Separate multiple addresses with commas.
[]> user@example.com
Do you want to include passwords? Please be aware that a configuration 
without passwords will fail when reloaded with loadconfig.  [N]> y
The configuration file has been sent to user@example.com.
mail3.example.com>