Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide

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Chapter 5      CTI OS Security
Configuring CTI OS Security Certificate
5-4
CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Step 2
Copy CtiosServerKey.pem, and CtiosServerReq.pem files from the CTI OS 
Server machine to the machine where CtiosRoot.pem and CtiosRootCert.pem 
reside. Both CtiosServerKey.pem, and CtiosServerReq.pem files must be copied 
to the same directory as CtiosRoot.pem and CtiosRootCert.pem. 
Step 3
Run SignCertificateSetupPackage.exe from the same directory where 
CtiosServerKey.pem, CtiosServerReq.pem, CtiosRoot.pem and 
CtiosRootCert.pem reside, select CTI OS Server Certificate Request, and enter 
the “Ctios Certificate Authority password.” This step generates CtiosServer.pem 
file if it is successful, otherwise it will display an error message.
Step 4
Copy both CtiosServer.pem and CtiosRootCert.pem back to the machine where 
CTI OS Server resides and save them in the 
<drive>:\ICM\CTIOS_INSTANCE\CTIOS1\Security directory.
Step 5
Delete CtiosServerkey.pem from the machine where CTI OS Server is installed. 
Step 6
Delete CtiosServerKey.pem, CtiosServerReq.pem, and CtiosServer.pem from the 
machine where SignCertificateSetupPackage.exe ran.
Step 7
If CTIOS Server has peer server, then:
a.
Copy CtiosClientkey.pem and CtiosClientreq.pem files from the CTI OS 
Server machine to the machine where CtiosRoot.pem and CtiosRootCert.pem 
reside. Both CtiosClientkey.pem and CtiosClientreq.pem files must be copied 
to the same directory as CtiosRoot.pem and CtiosRootCert.pem. 
b.
Run SignCertificateSetupPackage.exe from the same directory where 
CtiosClientkey.pem, CtiosClientreq.pem, CtiosRoot.pem and 
CtiosRootCert.pem reside, select CTI Toolkit Desktop Client Certificate 
Request, and enter the “Ctios Certificate Authority password.” This step 
generates CtiosClient.pem file if it is successful, otherwise it will display an 
error message.
c.
Copy CtiosClient.pem to the machine where CTI OS Server resides and save 
it in <drive>:\ICM\CTIOS_INSTANCE\CTIOS1\Security directory.
d.
Delete CtiosClientkey.pem from the machine where CTI OS Server is 
installed. 
e.
Delete CtiosClientkey.pem, CtiosClientreq.pem, and CtiosClient.pem from 
the machine where SignCertificateSetupPackage.exe ran.