Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

USTOM

ONTENT

ISCO

CVP V

OICE

XML 3.1

Say it Smart Specifications

Name

Input Format

(Display Name)

Depends On

Description

files

(Filename(s) Only)

simple
complex
resultset
siscontent
array

This output format will produce output containing only
the audio file content of the data, even if it contains TTS
content. For the

simple

and

array

input formats, this

output format indicates that the data contains audio files
only.

Filesets

Name
(Display Name)

Output Format
Depends On

Description

none

(No Fileset)

standard
standard_no_ssml
tts
tts_no_ssml
files

This plugin allows the developer to specify any amount
of audio files, the names of which are determined at
runtime. As a result, there is no need for a fileset.
Every Say It Smart plugin, though, requires at least one
fileset, so this one is simply named “none”.

Audio Files

None. The audio files will be determined by the application designer and developer.

Examples

Data:

myGreeting.wav

Data:

This is some text to speech

Input Format:

simple

Input Format:

simple

Output Format:

files

Output Format:

tts_no_ssml

Fileset:

none

Fileset:

none

Playback:

myGreeting.wav (with
no TTS backup)

Playback:

“This is some text to speech”
(this is read as TTS)

Data:

a.wav:::backup for
a|||b.wav:::backup for b

Data:

a.wav:::|||:::some <break
size=”large”> tts

Input Format:

complex

Input Format:

complex

Output Format:

standard_no_ssml

Output Format:

standard

Fileset:

none

Fileset:

none

Playback:

a.wav (with TTS
backup “backup for a”)
b.wav (with TTS
backup “backup for b”)

Playback:

a.wav (with no TTS backup)
“some “ <large pause> “ tts”
(no audio file played, SSML
tags included in VoiceXML)

There are no examples of input formats that take Java objects as the data must be created by a
developer in custom Java code.