Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

IME

ISCO

CVP V

OICE

XML 3.1

Say it Smart Specifications

Output Formats

Name
(Display Name)

Input Format
Depends On

Description

time

(The Time)

time_hhmm

The time is read back with the hour (from
1 to 12) followed by the minute (from 0
to 59) followed by “A.M.” or “P.M.”. If
the minute is zero, it will be omitted.

time_special_12

(The Time 12=Midnight/Noon)

time_hhmm

The time is read back exactly as above
except that 00:00 is read as “midnight”
and 12:00 is read as “noon”.

period

(Time Period)

period_hhmmss
period_hhmm
period_mmss

The time period is read back with each
component followed by the qualifier
“hours”, “minutes”, or “seconds”. If one
component is zero, it is omitted.

Filesets

Name
(Display Name)

Output Format
Depends On

Description

standard_time

(Standard Time)

time

This fileset involves fewer audio files to
render the time but at the cost of sounding a
bit robotic. This directly correlates to the
Cisco CVP VoiceXML Number Say it Smart
plugin’s

standard

fileset.

enhanced_time

(Enhanced Time)

time

This fileset involves more audio files to
render a better sounding time. This directly
correlates to the Cisco CVP VoiceXML
Number Say It Smart plugin’s

enhanced

fileset.

standard_special_12

(Standard Time +
Noon/Midnight)

time_special_12

This fileset is exactly the same as

standard_time

except with two extra files;

“noon” and “midnight”.

enhanced_special_12

(Enhanced Time +
Noon/Midnight)

time_special_12

This fileset is exactly the same as

enhanced_time

except with two extra files;

“noon” and “midnight”.

standard_period

(Standard Time Period)

period

This fileset involves fewer audio files to
render the time period but at the cost of
sounding a bit robotic. This directly correlates
to the Cisco CVP VoiceXML Number Say it
Smart plugin’s

standard

fileset.

enhanced_period

(Enhanced Time Period)

period

This fileset involves more audio files to
render a better sounding time period. This
directly correlates to the Cisco CVP