Cisco Cisco Unified CRM Connector 7.5 Installation Guide

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ii  
communication enabling foundation for all CRM specific 
application adapters. 
Chapter 7:  Implementing the Saleforce.com Adapter
describes step-by-step how to install, configure and validate 
installation of the Salesforce.com adapter. 
Chapter 8:  Implementing the Oracle PeopleSoft Adapter
describes step-by-step how to install and configure and validate 
installation of the Oracle PeopleSoft adapter. 
Chapter 9:  Implementing the Microsoft CRM 3.0 Adapter
describes step-by-step how to install, configure and validate 
installation of the Microsoft CRM adapter. 
Obtaining Documentation, Obtaining Support, and 
Security Guidelines 
 
For information on obtaining documentation, obtaining support, providing 
documentation feedback, security guidelines, and also recommended 
aliases and general Cisco documents, see the monthly What’s New in 
Cisco Product Documentation, which also lists all new and revised Cisco 
technical documentation, at: